Warranty Period

The warranty period is limited, namely cart shall not enjoy warranty right when warranty period expires. This warranty regulation is only related to the cart, and shall not terminate due to the change of cart owner.

Remarks: Start date: Vehicle production date.

(1) Whole vehicle: Whole vehicle warranty: 12 months

(2) Parts and components:

1) Refer to the following page for classification of parts and components and warranty period.

2) All parts and components replaced for free within the warranty period will also enjoy the warranty, and their warranty period ends after the "three guarantees" cycle of the original parts of the whole vehicle.

The parts and components replaced in warranty shall be owned by Zhengzhou BAK New Energy Automobile Co., Ltd.

Category  Parts and components of whole vehicle Warranty period Remarks
Battery packLead-acid battery pack12 monthsFree maintenance: The free repair service is provided for the parts and components which are appraised as quality problems within the quality guarantee period. Paid maintenance: Paid maintenance services can be provided for the parts and components within warranty period which are damaged due to manual factors, normal loss, illegal operation, etc. as judged, except for that Party B fails to repair not due to accessories or severe damage, etc. No warranty: Warranty service isn't provided for the parts and components beyond the warranty period which are damaged due to manual factors, normal loss, illegal operation, etc. as judged. Vulnerable parts and components are free of warranty, and warranty period of other unlisted parts and components lasts for 1 month.
Lithium iron phosphate battery pack60 months
Pure electric componentAC motor and motor controller12 months
DC converter, vehicle-mounted charger, integrated display12 months
ChassisFrame, rear axle assembly, steering engine, front brake assembly, steering column assembly12 months
Notes:
① Warranty service isn't provided for low-voltage electrical fuse, relay, lamp, various floor decoration parts, on-board tools, cart body color bar, front/rear bumper, exterior trimming parts, seat back, charging harness and its pedestal, brake hub, brake shoe, instrument board, ceiling, mud guard, front and rear wheel brow, tire and exposed degenerate wearing parts.
② Warranty period of other unlisted parts and components lasts for 1 month.
③ The parts and components replaced in warranty shall be owned by Zhengzhou BAK New Energy Automobile Co., Ltd.
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